1. Introduction

Chainletter Labs (“Chainletter,” “we,” “us,” or “our”) provides tools for creating and verifying digital records. This Privacy Policy explains how we collect, use, and protect personal information when you use our website, products, and services.

2. Information We Collect

Information You Provide

Name, email address, organization or affiliation, and information submitted through forms, demos, or communications.

Automatically Collected Information

IP address, browser and device information, and usage data such as pages visited and interactions.

Files and Verification Data

Files you upload for verification and associated metadata such as timestamps and cryptographic hashes.

3. How We Use Information

We use collected information to provide and operate our services, verify files and credentials, respond to inquiries and provide support, improve our products and services, communicate updates and relevant information, and maintain security and prevent fraud.

4. Marketing and Communications

We may use your contact information to send updates about Chainletter, including product announcements and related communications.

We will only use your name, organization, or identifiable information in public-facing marketing materials (such as testimonials or case studies) with your prior permission.

We do not sell personal information or share it with third parties for their marketing purposes. You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

5. Data Sharing

We do not sell personal data. We may share information in the following limited circumstances: with service providers that support our operations (e.g., hosting, analytics) under confidentiality obligations, if required by law or legal process, or in connection with a merger, acquisition, or similar transaction.

6. Blockchain and Data Storage

Chainletter uses decentralized technologies as part of its infrastructure. We may record cryptographic hashes and timestamps on blockchain networks. These records are designed to support verification and data integrity. We do not intentionally store directly identifiable personal information on-chain.

Due to the nature of blockchain technology, on-chain records may be permanent and not subject to deletion or modification.

7. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes and enforce agreements.

8. Your Rights and Choices

Depending on your location, you may have the right to access personal information we hold about you, request corrections to inaccurate information, and request deletion of personal information under our control.

Please note that requests to delete data do not apply to information recorded on blockchain networks.

To make a request, contact: [email protected]

9. Cookies and Analytics

We use cookies and similar technologies to understand how our services are used and to improve functionality and performance. You can manage cookie preferences through your browser settings.

10. Third-Party Services

Our services may interact with third-party platforms or tools. We are not responsible for the privacy practices of those third parties.

11. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by a revised “Effective Date.”

13. Contact Information

Chainletter Labs
[email protected]
www.chainletterlabs.com